*For orders over $100.00 we ship for free with-in Canada, we'll also pay the return shipping costs if you would like to exchange your purchase for another size, colour, etc. Some exceptions may apply for the Yukon, Northwest Territories and parts of BC, a $25.00 shipping surcharge will apply due to the high shipping costs to these regions. You will be advised if your order is affected. For any returns from these regions the sender is responsible for the return shipping costs.
We offer a flat fee of $25.00 for shipping anywhere in Canada on orders less than $100.00.
Outside of Canada, you may return your purchase for a different color, size, etc. The return will be shipped at your expense.
You may return new, unopened items, with all of the size tags on the garment within 30 days of delivery for a full refund. Any items that have been worn, tags removed or soiled cannot be returned.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.